Privacy policy

1. Information about the data controller

  • Name: Sara Muñoz González
  • Tax Identification No.: 48989944J
  • Address: C/ Vallfogona, 31, 4º 1ª, 08012 Barcelona (Spain)
  • Email: hola@contexto24.com

2. Purpose of data processing

The data collected on contexto24.com via the contact form will be processed for the following purposes:

  • Establish contact with the client and address their request.
  • Perform the requested translation and handle the administrative, accounting and fiscal matters of the services offered.
  • Manage the contractual relationship with the client.
  • Send communications about related services or promotions, provided the corresponding consent has been granted.

3. Legal bases for data processing

Data processing is conducted under the following legal bases:

  • Execution of a contract.
  • Consent of the interested party.
  • Compliance with legal obligations.

4. Data recipients

The data will not be transferred to third parties except in cases where there is a legal obligation. Documents to be translated will be treated with the utmost confidentiality and will not be shared beyond the necessary scope for the translation process.

5. User rights

As a user, you have the right to:

  • Request access to your personal data.
  • Request rectification or erasure.
  • Request limitation of its processing.
  • Object to data processing.
  • Request data portability.

To exercise these rights, you must send a written request to the address or email address provided in section 1 above.

6. Security measures

Contexto24.com adopts the necessary technical and organisational measures to ensure the protection of personal data and prevent its alteration, loss, unauthorised access or processing, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

7. Right to file a complaint

If you believe your rights are not being properly addressed, you have the right to file a complaint with the Data Protection Authority of the European Union or the member country where you are located.

8. Intellectual property and document confidentiality

Documents submitted for translation containing copyrighted material will be treated with complete confidentiality. Contexto24.com recognises and respects all intellectual property rights and commits not to disclose or use these documents for any purpose other than the requested translation service.